Privacy Policy
This policy is available in English only.
The short version
- Snoovly is for parents and carers. You log your child's sleep, feeds and related events; we use that to show patterns and, if you ask, AI-written summaries of the patterns in your logs. Snoovly does not recommend what you should do for your child.
- Information about your child's sleep and health is sensitive. We only use it to run Snoovly for you. We do not sell it and we do not use it for advertising.
- If you use Snoovly without an account, your logs stay in your browser. If you create an account, they are stored on our servers so they sync across devices and with the family members you invite.
- When you ask for an AI summary or use voice entry, the relevant logs (or your recording) are sent to Google's Gemini service to produce the result.
- You can export your data at any time in Settings, and delete your account from Settings.
1. Who we are
Snoovly (the app at snoovly.app and the website at snoovly.com) is operated by Leonel Roberto Zimi trading as Snoovly, 124 City Road, London, EC1V 2NX, United Kingdom ("Snoovly", "we", "us").
We are the controller of the personal data described in this policy, which means we decide how and why it is used. You can contact us about anything in this policy at snoovly.team@gmail.com.
2. Who Snoovly is for
Snoovly is designed for adults (18 or over) who are parents, guardians or carers of a child. It is not designed for, or directed at, children, and children should not create accounts. The information in Snoovly is about a child, but it is entered and controlled by the adult using the app.
3. What information we collect
Information you give us
| Type | Examples |
|---|---|
| Account details | Email address, display name, password (stored only as a secure hash by our authentication provider), your relationship to the child (for example "mum" or "grandparent"), preferred language. If you sign in with Google, we receive your name and email address from Google. |
| Your child's profile | First name or nickname, age range and (optionally) date of birth, sleep goals, sleep environment (room temperature, white noise, darkness, where and how they fall asleep). |
| Health-related information about your child | Health flags you choose to tick (such as reflux or snoring), medicines given, illness or teething notes, nappy output, feeds and solids, and any free-text notes you add. |
| Sleep and daily logs | Times your child fell asleep and woke, naps, night wakings and their causes, feeds, nappy changes, mood, milestones and similar events, plus which family member logged them. |
| Goals and survey answers | Your own goals for rest, and answers to short in-app surveys (such as how likely you are to recommend Snoovly). |
| Family members you invite | The email address of anyone you invite to share your child's logs, and the role you give them. |
| Waitlist sign-ups | If you join the waitlist on our website, or ask us to email you our free sleep chart: your email address, country, whether you are happy to be contacted for a short call, how you found us (for example the link you followed), and your answers to the questionnaire, or for the sleep chart only your child's age range. The answers are categories, such as your child's age range and the sleep difficulties you picked; we do not ask for your child's name or date of birth. |
| Voice recordings | If you use voice entry, a short audio recording of what you say. It is sent for transcription and is not stored by Snoovly. |
Information collected automatically
Like any website, our hosting and infrastructure providers receive technical information such as your IP address, browser type and the time of each request, which they use to deliver the service and keep it secure. Snoovly does not currently use advertising, analytics or tracking cookies.
Snoovly stores information in your browser's local storage so it works offline and remembers your settings (for example your language, theme and, if you have not created an account, your logs). If you sign in, local storage also holds your sign-in session. This storage is strictly necessary for the features you ask for, so we do not ask for separate consent for it. If we ever add analytics or other non-essential storage, we will ask first.
4. Information about your child, and health information
Sleep, feeding, medicine and symptom information about a child can be health data, which data protection law treats as a special category that needs extra protection. We take that seriously:
- We collect it only so that Snoovly can show you your child's patterns and, if you ask, summarise them.
- Health flags and notes are optional. Snoovly works without them, although AI summaries will have less context.
- We never sell it, never use it for advertising, and never share it with anyone other than the service providers listed below and the family members you choose to invite.
- We suggest using your child's first name or a nickname rather than their full name.
We process health data about your child on the basis of your explicit consent, which you give when you choose to enter it. You can withdraw that consent at any time by deleting the information or your account.
5. How we use your information and our legal bases
| What we do | Legal basis (UK GDPR / EU GDPR) |
|---|---|
| Create and run your account, store and sync your logs, show your dashboard, summaries, predictions and goals | Performance of our contract with you (Article 6(1)(b)); explicit consent for health data (Article 9(2)(a)) |
| Generate AI summaries of your logs and transcribe voice entries when you ask for them | Performance of our contract with you; explicit consent for health data |
| Share your child's logs with family members you invite, and send them the invitation email | Performance of our contract with you; our legitimate interest in delivering the invitation you asked us to send (Article 6(1)(f)) |
| Send service emails such as password resets | Performance of our contract with you |
| Keep Snoovly secure, prevent abuse and fix problems | Our legitimate interests in running a safe, reliable service |
| Improve Snoovly using your feedback and survey answers | Our legitimate interests in improving the product |
| Run the waitlist: confirm your email, send you the sleep chart if you asked for it, email you about your place and Snoovly updates, and use the questionnaire answers to decide who to invite first and which features to build | Your consent, which you give by ticking the box on the form (Article 6(1)(a)). You can withdraw it at any time by unsubscribing or emailing us. |
| Comply with the law, and establish or defend legal claims | Legal obligation (Article 6(1)(c)); legitimate interests |
We do not use your information to make decisions that have legal or similarly significant effects on you. AI summaries describe patterns in what you have logged. They are not recommendations, advice or decisions about your child.
6. Who we share it with
We share personal data only with the following, and only as needed to run Snoovly:
| Recipient | Why | Where |
|---|---|---|
| Family members you invite | They can see and add to your child's logs, according to the role you give them. You can remove them at any time in Settings. | Wherever they are |
| Supabase | Database, account sign-in and real-time sync | [Supabase project region, e.g. London (eu-west-2)] |
| Google (Gemini API) | Writes AI summaries of the logs you ask it to analyse (including your child's first name, age range, environment, health flags and notes), and transcribes voice entries | United States and other countries where Google operates |
| Google (Sign-in) | Only if you choose "Continue with Google" | United States and other countries |
| Resend | Sends invitation and account emails | United States |
| Railway | Hosts the Snoovly website | [Railway region] |
| Content delivery networks (such as Google Fonts and the Tailwind CSS CDN) | Deliver fonts and styling to your browser. They receive your IP address but not your logs. | Global |
These providers act as our processors under written agreements and may only use your data to provide their service to us.
We may also disclose information if required by law, to protect the safety of a child or anyone else, or as part of a sale or reorganisation of Snoovly (in which case this policy will continue to apply to your information).
We do not sell your personal data, and we do not share it for advertising.
7. International transfers
Some of our providers process data outside the UK and the European Economic Area, in particular in the United States. Where that happens we rely on an adequacy decision (such as the UK-US Data Bridge and the EU-US Data Privacy Framework, where the provider is certified) or on the standard contractual clauses approved by the UK and EU authorities, together with the UK International Data Transfer Addendum.
8. How long we keep it
- Without an account: your logs stay in your browser until you clear them or your browser's storage.
- With an account: we keep your information while your account is active.
- When you delete your account: it enters a 30-day period during which you can sign in and restore it. After that, your account is permanently deleted. Your child's logs are deleted with it if nobody else is left in the family; if other family members still use the family, the shared logs stay available to them.
- Waitlist sign-ups that are not confirmed are deleted after 30 days. Confirmed sign-ups are kept until you join Snoovly, unsubscribe or ask us to remove you.
- Invitations expire after 7 days if not accepted.
- Voice recordings are not stored by Snoovly; they are sent for transcription and discarded.
- Backups held by our providers are overwritten on their normal cycle.
9. Your rights
Under UK and EU data protection law you have the right to:
- access the personal data we hold about you and your child;
- correct anything inaccurate (you can edit most of it directly in the app);
- delete your data (Settings, Family, delete account);
- take your data with you in a machine-readable format (Settings, Export, CSV or JSON);
- object to or ask us to restrict certain uses;
- withdraw consent at any time, without affecting what we did before you withdrew it.
To use any of these rights, use the controls in the app or email us at snoovly.team@gmail.com. We will reply within one month. As a parent or guardian, you can exercise these rights on your child's behalf.
If you are unhappy with how we handle your information, please tell us first so we can try to put it right. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk) or, if you live in the EU, to the data protection authority in your country.
10. Security
Data is encrypted in transit (HTTPS) and at rest by our database provider. Access to each family's data is restricted at the database level so that only members of that family can read it. No system is perfectly secure; if a breach affecting your data occurs, we will notify you and the regulator where the law requires.
11. Medical disclaimer
Snoovly shares general sleep information and the patterns in your own logs. It is not a sleep consultant or a medical device, and it does not give recommendations, medical advice, diagnosis or treatment. See our Terms for more.
12. Users outside the UK and EU
If you live in the United States, Brazil, Japan or elsewhere, you may have additional rights under local law (for example the CCPA in California or the LGPD in Brazil). Contact us and we will honour them.
13. Changes to this policy
We will update this policy as Snoovly changes. If we make a significant change, we will tell you in the app or by email before it takes effect. The date at the top shows when it was last updated.